| Buying

The realities of the Coronavirus or COVID-19 have complicated many things, including the way we buy and sell real estate. Now, more than ever, social distancing and good hygiene practice are of utmost importance. But the question arrises:

How can I buy or sell a house during the COVID-19 Pandemic?

Great question, and also one that we don’t take lightly. Here are a few more great questions: Is real estate considered an essential business? Should we as a society even be buying or selling real estate at this time? Why would anyone want to move at this time?

Here are our thoughts on the matter.

Yes, real estate is essential. If we remember back to our grade 2 curriculum when our teachers were talking about basic needs, we are trained from an early age on what these are. Out of curiosity and to confirm my thought, I just asked my kids (ages 12, 8, 6 & 4) “Have you ever heard of basic needs?” and in unison, almost as if they had practiced, they screamed: “Food, Water and Shelter!” Shelter- AKA housing, AKA buying, selling and leasing of residential property. For a complete list of essential services click here.

Here’s the deal: People are always moving. Job relocations, education, leases expiring, and properties which have already been sold to name a few. This means that although it may seem extremely inconvenient to buy or sell a house at this time, it is still happening and will continue to do so. The question should really be stated as, “How can I buy or sell a house safely during the COVID-19 Pandemic?”

As an industry, we need to adapt quickly. Many professionals have turtled, but many are rising to the occasion for the betterment of their clients. To preface the following, we can accommodate a completely virtual home buying experience. That’s right- you can literally shop for, and purchase real estate without having to step foot into your new home. Here is what we are doing to facilitate transactions these days.

Virtual Meetings with You:

You may have heard of a Buyer Consultation, or a Listing Appointment. These are usually the first steps in discussing agency relationships, the process, understanding potential fees and covering off much more. This is a great opportunity to meet and vet your Realtor, discuss your needs and goals and get the process started.

Virtual Showings:

As a buyer, once we have started the process we will have listings that match your criteria emailed to you. From here we will narrow down your top picks, and we can facilitate virtual showings, so you can enjoy a tour of a home from the safety and comfort of your living room. On our listings, we use a technology called 3D Matterport – essentially virtual reality for our listings! Check out an awesome example here:

But I still want to see the house?!

Okay, we get it. This is where we have to really ramp things up, but its doable. We have checklists for buyers, checklists for sellers, protocols in place in compliance with Alberta Health Services to make sure that COVID-19 exposures are absolutely minimized. This includes ensuring that the seller has all lights on, and interior doors open, as well as hand sanitizer at the door. This way a Buyer and their agent, (while social distancing of course) can enter your home, have a brief tour without touching anything, and exit the property.

Electronic Signing for Contracts

This isn’t a new technology, but it has never been embraced more than it is now! Here we can prepare and execute contracts, and send them electronically to initiate the negotiation process.

What about the Property Inspection?

Home inspections have come a long way. No longer is Uncle Bill allowed to come with his tool box and bang on the hot water tank. Now inspectors are held to a very high standard and have some sophisticated technologies that will provide the buyer with an extremely detailed and comprehensive inspection report. Everything from thermal imaging, moisture detection, in some cases fibre-optic cameras, sewer scopes, aerial drone inspections and much more! There really is no need for anyone except for the home inspector to be present during an inspection. Licensed Inspectors must also comply with the same checklist as a buyer or seller, and recently the International Association of Certified Home Inspectors (InterNACHI) published a course for COVID-19 Safety Guidelines.

But what about signing at the Lawyer?

I’m so glad you asked. You’re right, unless the government changes the laws, this is the one step where you technically need to be in person for the home buying or selling process, but our friends at MacKay Real Property Law have risen to the challenge once again. Not only are these folks some of the nicest people you will ever meet, and truly understand what Customer Service means, but they are also some of the cleanest Lawyers in the world. Literally! Not only do they scrub before every client meeting, but here are some of the other things they do.

  • Scrub before every client meeting
  • They wear N95’s and gloves for each appointment
  • All pens & paperwork (yes the paper too), are sterilized before and after each signing appointment.
  • They have opened signing kiosks where you don’t need to leave the comfort and safety of your vehicle, and have 4 different locations across Calgary and Edmonton.

For a full read on their SAFE SIGN program, feel free to click here.

Getting the Keys

The final step of course is getting, (or handing over) the keys to your property. There are a number of cleaning companies which are now cleaning consistent with the Public Health Agency of Canada’s recommendations, which is something we suggest you consider before moving into your new home.

For any additional questions or comments, feel free to leave a note here or reach out to anyone on our team and we will be happy to have a virtual coffee to discuss how we can make your move a reality in a safe, socially distanced way.


  1. What I want to learn and to know is the technique to use to bring the people in to buy the property and close the sale during this bad time .

  2. Thanks for sharing these helpful tips. I’ve personally found that virutal showings and appointments have been saving a lot of time. I’m definitely going to keep this going even when covid slows down.

  3. The fast-spreading Covid-19 has created an enormous impact on real estate market. The sellers want to sell house quickly, but feel scare to let someone into their homes. The buyers are also in the same situation. Therefore, learning about how to buy or sell house at this time is really significant for all of us.

  4. Great article! Another important thing to consider in conducting virtual tours, is to be able to give prompt and honest replies to buyer questions. For instance, agents shouldn’t freeze when asked questions like “Can you open any curtains or blinds so I can see all possible views?” or “How old are the kitchen appliances?”. It’s a different market out there right now, and virtual touring is something buyers are sceptical about. If they sense hesitancy, they might not go forward with a deal.

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